Warranty Policy
Warranty Information
The warranty duration for each product and brand may differ. For specific details, please refer to the manufacturer's warranty period.
All warranties are governed by Australian consumer law and are applicable within Australia.
The minimum warranty period is 2 years from the date of purchase. However, numerous brands extend their warranties beyond this minimum duration.
How to Claim Warranty
If you need to initiate a warranty claim, kindly adhere to these steps:
- Email us at info@kadan.com.au and include a copy of your original invoice.
- Provide a concise description of the warranty claim.
We are dedicated to expeditiously resolving your warranty claim.
Product Information
Products encompass various features and functionalities. For a comprehensive understanding of your product's capabilities, please consult the accompanying user manual.
Faulty Products
Should your product be identified as faulty, you may be required to return it for examination.
If the product is deemed faulty, you are entitled to a replacement product.
For any further inquiries or assistance, please do not hesitate to reach out to us at info@kadan.com.au.
It's time to upgrade your smart home business
Join a growing community of 2000+ happy 1Home integrators!
RU
I chose 1Home because it is an open and flexible system that lets me connect everything.
Sunbay Group
BJ
Works great with Crestron Home.
Re-Echo
SF
I have started experimenting with the KNX and Matter network through the use of the 1Home Server Pro, and I believe it is an excellent product that is continuously updated and improved. I work in AI systems integration, and my experience so far has been positive.
Goowai Edit
PH
1Home makes great products and their customer support and developers are brilliant to work with. Highly recommend them!
Smartek Systems
RU
I chose 1Home because it is an open and flexible system that lets me connect everything.
Sunbay Group